LOIS Alert System
Real-time alerts sent directly to email addresses with 24/7 monitoring of critical plant functions and equipment performance.
Monitor your mission-critical laundry equipment 24/7 with Softrol's advanced alert and alarm management systems. Our real-time monitoring solutions ensure immediate notification of equipment status changes, preventing costly downtime and optimizing operational efficiency. Experience complete visibility and control over your laundry operations with intelligent alerting that keeps your facility running smoothly.

Comprehensive solutions for 24/7 monitoring and instant notifications across your entire laundry operation.
Real-time alerts sent directly to email addresses with 24/7 monitoring of critical plant functions and equipment performance.
24/7/365 technical support with customized service processes and ticket tracking system for immediate issue resolution.
Comprehensive monitoring of washers, dryers, conveyors, and automated systems with instant status updates and performance data.
Integrated hardware and software package providing real-time productivity alerts and operator performance notifications.
Automated wash aisle monitoring with PC control stations providing complete operational oversight and alert management.
Plant utility monitoring with customized alerts for water, gas, electricity consumption, and temperature variations.
Your laundry operation can't afford unexpected downtime. Softrol's real-time alert systems provide instant notifications the moment equipment parameters change, ensuring your team responds immediately to prevent costly interruptions. With over 35 years of automation expertise, we deliver intelligent monitoring that keeps your mission-critical equipment running at peak performance while giving you complete peace of mind.

See how our alert systems have protected operations for Fortune 1000 companies.
Leading the industry in automation and monitoring technology since 1987.
Round-the-clock technical support with immediate response to critical alerts and issues.
Over 35 years of industrial automation experience serving Fortune 1000 companies worldwide.
Complete design, manufacturing, and software development from a single trusted source.
LOIS system provides instant equipment data access from smartphones, tablets, or PCs anywhere.
Industry experts dedicated to your operational success.

Chief Executive Officer
As Chief Executive Officer of Softrol Systems, Chad Keith leads the company's strategic vision and operational excellence initiatives. With deep industry knowledge and commitment to innovation, Chad ensures that Softrol continues to deliver cutting-edge automation solutions that meet the evolving needs of industrial laundry operations. Under his leadership, Softrol has strengthened its position as an international leader in textile services automation, maintaining the company's commitment to forging strong customer partnerships and delivering robust, turnkey solutions. Chad's focus on quality and service excellence drives Softrol's mission to provide advanced computer-based automation technology that helps customers achieve greater productivity and operational efficiency.

President
Brent Keith serves as President of Softrol Systems, bringing extensive experience in industrial automation and textile services technology. His leadership focuses on operational excellence and customer success, ensuring that Softrol's innovative solutions meet the demanding requirements of mission-critical laundry operations. Brent oversees the company's day-to-day operations while maintaining Softrol's commitment to providing exceptional service and support. His deep understanding of customer business cultures and dedication to creating joint ventures of success has been instrumental in Softrol's growth from a startup to an international leader. Brent's vision for the future continues to drive Softrol's expansion into new technologies and markets while maintaining the company's core values of quality, innovation, and customer partnership.

Manager of Service and Support
Jarrod Randle leads Softrol's service and support operations as Manager of Service and Support, ensuring customers receive exceptional 24/7 technical assistance. With comprehensive knowledge of Softrol's automation systems and monitoring technologies, Jarrod oversees the support team that maintains uptime for mission-critical laundry operations worldwide. His expertise in troubleshooting complex industrial automation systems and commitment to rapid response times has been crucial in maintaining Softrol's reputation for outstanding customer support. Jarrod manages the customized service support processes and ticket tracking systems that efficiently resolve issues and protect customers' investments in Softrol's state-of-the-art integrated systems. His dedication to continuous improvement and customer satisfaction ensures that Softrol's support services remain a cornerstone of the company's success.
Can LaundryConnect notify me when laundry is done?
While LaundryConnect is a third-party service, Softrol's LOIS system provides comprehensive real-time alerts for laundry completion and equipment status. Our system sends notifications directly to your email and can be accessed from smartphones, tablets, or PCs for instant updates on your laundry operations.
Does the Speed Queen app notify you when laundry is done?
How quickly do I receive alerts when equipment issues occur?
What types of equipment can be monitored with your alert systems?
Can I customize what alerts I receive and when?
Is technical support available when I receive critical equipment alerts?
How does the monitoring system help prevent equipment downtime?
Can I access monitoring data and alerts when I'm not at the facility?
Our technical experts are ready to customize your monitoring solution.
Recognized automation technology pioneer since 1987
Serving major corporations with reliable solutions
Committed to round-the-clock customer support
Contact our experts to discuss your alert and monitoring requirements. We'll design a customized solution for your facility.
For immediate assistance, feel free to give us a direct call at +1 770-974-2700 You can also send us a quick email at pds@softrol.com
For immediate assistance, feel free to give us a direct call at +1 770-974-2700 You can also send us a quick email at pds@softrol.com