What is linen in hotel management?
Linen in hotel management refers to all textile items used in guest rooms and hotel facilities, including bed sheets, pillowcases, towels, bathrobes, tablecloths, and napkins. Effective linen management ensures adequate inventory levels, proper tracking of items through washing cycles, and timely delivery to maintain guest satisfaction and operational efficiency.
What is hotel laundry management?
Hotel laundry management encompasses the complete process of collecting, washing, sorting, tracking, and delivering linens and textiles for hospitality operations. Modern systems use RFID technology, automated sorting equipment, and real-time software to manage inventory, optimize processing workflows, reduce labor costs, and ensure every guest receives fresh, clean linens on schedule.
How much does hotel management software cost?
Hotel linen management software costs vary based on facility size, required features, and integration complexity. Softrol's systems are customized to each operation's specific needs, with pricing reflecting modules selected (RFID tracking, automated sorting, route accounting, productivity monitoring). Contact our team for a detailed assessment and customized quote based on your hotel's laundry processing requirements.
How does RFID tracking improve hotel linen management?
RFID tracking provides real-time visibility into every linen item throughout its lifecycle—from checkout to washing, sorting, and delivery. This technology eliminates manual counting errors, reduces theft and loss, automates inventory replenishment, and provides detailed usage history for each item, helping hotels maintain optimal par levels and extend linen lifespan.
Can automated sorting systems handle different types of hotel linens?
Yes, Softrol's SoftSort automated sorting systems are designed to handle various linen types including sheets, towels, bathrobes, and tablecloths. The system uses RFID tags or barcodes to identify each item type and route it to the appropriate processing station, ensuring proper washing cycles and delivery to the correct location with zero sorting errors.
What kind of productivity improvements can hotels expect?
Hotels using Softrol's integrated linen management systems typically see labor reductions of 70-77% in sorting operations and productivity increases of up to 35% in pounds processed per operator hour. These improvements result from automated material handling, real-time production monitoring, and optimized workflow management throughout the laundry facility.
How quickly can a hotel linen management system be implemented?
Implementation timelines vary based on facility size and system complexity. Softrol provides turnkey solutions including system design, equipment manufacturing, installation, employee training, and ongoing support. Projects typically range from several weeks for software implementations to several months for complete automated sorting and tracking systems. We work closely with each client to minimize operational disruption.
What maintenance and support is included with the system?
Softrol provides comprehensive 24/7/365 technical support via phone and email, with a ticketing system that tracks and resolves issues efficiently. Our support includes remote system monitoring through LOIS, preventative maintenance tracking, replacement parts availability, and on-site service when needed. New parts carry a one-year warranty, and repaired items include a 90-day warranty.