Can you manage a laundromat remotely?
Yes, with Softrol's LOIS (Laundry Operation Information System), you can manage laundry operations remotely from any device. LOIS provides 24/7 access to critical plant performance data, sends real-time alerts to email addresses, and allows you to monitor multiple sites from a single user account. You can access the system from smartphones, tablets, or PCs using any browser, giving you complete visibility and control over your operations from anywhere at any time.
While Softrol specializes in industrial laundry automation systems rather than consumer apps like Fabklean, our enterprise solutions provide similar remote management capabilities for commercial operations. Our LOIS system offers comprehensive reporting, real-time monitoring, and remote access to plant performance data. For multi-site chain operations, we provide centralized dashboards that allow managers to oversee all facilities, track productivity metrics, and make data-driven decisions from any location.
What is CleanCloud used for?
CleanCloud is a consumer-facing laundry management platform. Softrol provides enterprise-grade solutions for industrial and institutional laundries, including our LOIS system for remote monitoring, SofTrak for route accounting and RFID garment tracking, PPS for production tracking, and Total Plant Management software. These systems are designed for commercial laundry chains, healthcare laundry services, uniform rental operations, and other large-scale textile service providers requiring sophisticated multi-site management capabilities.
How can multi-site management software improve my chain operation's profitability?
Multi-site software increases profitability by providing real-time visibility into performance metrics across all locations, enabling you to identify underperforming facilities, standardize best practices network-wide, reduce labor costs through productivity tracking, optimize resource allocation, minimize downtime through predictive maintenance, and make data-driven decisions. Customer implementations of Softrol's PPS system have shown up to 35% increases in pounds per operator hour within the first four months.
Can I access data from all my laundry facilities through one account?
Yes, Softrol's LOIS system allows you to access data from multiple sites using a single user account. You're not limited to viewing one facility at a time—you can monitor critical plant functions, employee performance, and production metrics across your entire network simultaneously. The system sends consolidated real-time alerts and provides dashboards for each product line, giving you comprehensive oversight of all your operations from any device.
What kind of technical support is available for multi-site installations?
Softrol provides 24/7/365 technical support for all multi-site installations. Our customized service support process effectively resolves and tracks issues through a dedicated ticket system. Each ticket contains all relevant information and creates a comprehensive support history. Our CRM platform directs support efficiently to the correct technician with detailed documentation at ticket closure. Support is available via phone or email, and we maintain support as a cornerstone of our business to protect your investment.
How long does it take to implement multi-site management software across multiple locations?
Implementation timelines vary based on the number of facilities, existing infrastructure, and scope of integration. Softrol works with each client to develop a customized rollout plan with milestone reviews and open communication throughout the process. Our turnkey approach includes design, manufacturing, software development, installation, and comprehensive training. We can implement systems in phases to minimize operational disruption, and our 24/7 support ensures smooth transitions at each location.
Can the software integrate with our existing laundry equipment and systems?
Yes, Softrol's systems are designed for seamless integration with existing laundry infrastructure. Our solutions work with various machinery manufacturers and can interface with continuous batch washers, automated sorting systems, rail handling equipment, and other plant components. We've partnered with leading equipment manufacturers since 1990 and our modular, distributed control systems can be configured to fit your specific operational requirements while preserving your existing investments.