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Advanced Automated Laundry Services in North Carolina

Transform your North Carolina laundry operation with Softrol's cutting-edge automation technology. From the humid coastal regions to the industrial heartland, our integrated systems help facilities process thousands of garments daily with minimal labor while maximizing efficiency. With real-time monitoring, RFID tracking, and automated material handling, we deliver measurable ROI through reduced operational costs and improved throughput for healthcare, hospitality, and industrial laundry operations across the Tar Heel State.

Modern automated laundry facility with advanced sorting and material handling systems

Our Automated Laundry Solutions

Comprehensive automation systems designed to maximize efficiency and reduce labor costs across every stage of your laundry operation.

SoftSort Autosortation System

High-speed automated garment sorting that processes up to 3,800 garments per hour while reducing workforce requirements by up to 77%. Error-free sorting with automatic tracking and production reporting for seamless operations.

AutoPulse Wash Aisle Automation

Fully automated wash aisle system enabling single-operator management of entire processing lines. Eliminates manual handling between washers, dryers, and conveyors while providing complete documentation of every processing step.

SofTrak RFID Tracking System

Complete rental product management using RFID technology for real-time garment tracking, route accounting, and enterprise management. Streamlines customer relations, invoicing, and inventory control in one integrated platform.

Rail Material Handling Systems

Automated rail networks that accept, transfer, and buffer soiled linen from sort systems to wash areas. Features Pan-N-Zoom visualization technology for real-time system monitoring and preventative maintenance tracking.

LOIS Remote Monitoring

Access critical plant performance data 24/7 from any device, anywhere. Receive real-time alerts, monitor employee productivity, track machine utilization, and manage multiple facilities from a single dashboard.

PPS Productivity System

Real-time productivity tracking using SmartStation touchscreens to collect operator work data, machine utilization metrics, and throughput analytics. Proven to increase pounds per operator hour by up to 35%.

Service Process

Our Proven Implementation Process

Comprehensive Facility Assessment & Design

Our engineering team conducts a thorough evaluation of your North Carolina facility's layout, workflow, and production requirements. We analyze your current processes, identify bottlenecks, and design a customized automation solution that maximizes your available floor space while addressing the unique demands of your local market and climate conditions.

Custom System Engineering & Integration

Professional Installation & System Configuration

Comprehensive Training & Workforce Transition

Ongoing Support & Performance Optimization

Trusted Industry-Wide

Proven Results

Leading laundry operations across North America trust Softrol to deliver measurable productivity gains and operational excellence.

"Excellent Hard Working Employees and Customer Service-Robert L. / Acworth Georgia"

Robert Lowman
Robert Lowman

"Softrol has been a leader in innovation since the 80's! Real innovation, not copycat, or imitations! Innovation comes from the creators mind! Softrol has creators not imitators and they don't stop in their efforts to make their products better!"

Samuel Garofalo
Samuel Garofalo

"Excellent Hard Working Employees and Customer Service-Robert L. / Acworth Georgia"

Robert Lowman
Robert Lowman

"Softrol has been a leader in innovation since the 80's! Real innovation, not copycat, or imitations! Innovation comes from the creators mind! Softrol has creators not imitators and they don't stop in their efforts to make their products better!"

Samuel Garofalo
Samuel Garofalo

"Excellent Hard Working Employees and Customer Service-Robert L. / Acworth Georgia"

Robert Lowman
Robert Lowman

"Softrol has been a leader in innovation since the 80's! Real innovation, not copycat, or imitations! Innovation comes from the creators mind! Softrol has creators not imitators and they don't stop in their efforts to make their products better!"

Samuel Garofalo
Samuel Garofalo
The Softrol Difference

Why Choose Softrol Systems?

Experience the advantage of partnering with North America's automation innovation leader.

Industry Leadership

Over 35 years pioneering industrial laundry automation with Fortune 1000 companies and leading textile service providers nationwide.

24/7/365 Support

Round-the-clock technical support accessible via phone or email, with ticketed CRM system ensuring rapid resolution for North Carolina facilities.

Turnkey Solutions

Single-source provider offering complete design, manufacturing, software development, installation, and ongoing support for seamless project execution.

Proven ROI

Documented customer results include 77% workforce reduction, 35% productivity increases, and system scalability from 5,000 to 15,000+ units daily.

Meet The Softrol Leadership Team

Industry experts driving laundry automation innovation since 1987.

Chad Keith, Chief Executive Officer of Softrol Systems

Chad Keith

Chief Executive Officer

As CEO of Softrol Systems, Chad Keith leads the company's strategic vision and operational excellence initiatives. With deep roots in the textile services automation industry dating back to the company's founding by the Keith family in 1987, Chad brings decades of leadership experience to his role. Under his guidance, Softrol has evolved from providing basic control systems to delivering comprehensive Total Plant Management solutions that serve Fortune 1000 companies and leading industrial laundries across North America and internationally. Chad's commitment to innovation, customer partnership, and technological advancement continues to position Softrol as the industry leader in automated laundry solutions. His strategic direction ensures that Softrol remains at the forefront of emerging technologies like RFID tracking, remote monitoring through LOIS, and high-speed automated sorting systems that deliver measurable ROI for customers.

Brent Keith, President of Softrol Systems

Brent Keith

President

Brent Keith serves as President of Softrol Systems, overseeing day-to-day operations and driving the company's continued growth in the industrial laundry automation sector. As a member of the founding Keith family, Brent has been instrumental in Softrol's transformation from a small industrial consulting firm into an internationally recognized automation leader. His operational expertise encompasses all aspects of the business, from engineering and manufacturing to customer service and support. Brent's hands-on approach ensures that Softrol maintains its reputation for delivering turnkey, robust solutions backed by exceptional service. He works closely with major customers including Aramark, Crown Health Care Laundry Services, and other industry leaders to understand their evolving needs and translate them into innovative automation solutions. Under Brent's operational leadership, Softrol has achieved significant milestones including the installation of over 500 chemical dispensing systems and the deployment of advanced garment sorting technology across North America.

Bob Benjamin, VP Finance & Administration at Softrol Systems

Bob Benjamin

VP Finance & Administration

Bob Benjamin serves as Vice President of Finance & Administration at Softrol Systems, where he oversees all financial operations, administrative functions, and business processes that support the company's growth. With extensive experience in financial management for technology-driven manufacturing companies, Bob ensures fiscal responsibility while enabling strategic investments in research, development, and customer service capabilities. His financial leadership has been critical in supporting Softrol's expansion from its 40,000 square foot facility in Acworth, Georgia, and in funding the development of groundbreaking technologies like the LOIS remote monitoring platform and Pan-N-Zoom rail visualization systems. Bob works closely with the executive team to evaluate new market opportunities, assess capital equipment investments, and maintain the financial health necessary to provide world-class support to customers across North America and internationally. His administrative oversight ensures operational efficiency across all departments.

Ryan Keith, VP Operations at Softrol Systems

Ryan Keith

VP Operations

Ryan Keith serves as Vice President of Operations at Softrol Systems, overseeing manufacturing, installation, and service delivery for the company's complete line of automation solutions. As part of the third generation of Keith family leadership, Ryan brings fresh perspectives combined with deep understanding of the textile services industry cultivated since childhood. His operational responsibilities span from managing the production of hardware components like SmartStation touchscreens and rail system modules to coordinating complex installations at customer facilities across North America. Ryan's focus on operational excellence ensures that every Softrol system is manufactured to the highest quality standards and installed with precision. He has been instrumental in streamlining installation processes, reducing project timelines, and improving the customer experience during system deployment. Ryan also oversees the coordination between engineering, manufacturing, and field service teams to ensure seamless execution of turnkey automation projects. His leadership in operations has helped Softrol maintain its reputation for delivering robust, reliable systems that perform as promised from day one.

Frequently Asked Questions

How much labor can automation reduce in a typical laundry facility?

Softrol automation systems have demonstrated workforce reductions of 70-77% in documented customer installations. For example, our SoftSort autosortation system can reduce sorting staff from 4-5 operators to just 2, while our AutoPulse wash aisle enables a single operator to manage an entire processing line that previously required multiple staff members.

What is the typical ROI timeline for laundry automation systems?

Can Softrol systems integrate with our existing laundry equipment?

What kind of technical support is available after installation?

How does RFID tracking work for garment management?

What size facilities can benefit from Softrol automation?

How long does a typical system installation take?

Can I monitor my laundry operation remotely?

Ready to Transform Your Operation?

Connect with our automation experts to discuss how Softrol can optimize your North Carolina laundry facility.

Industry Trusted

Awards and Recognition

35+ years of innovation in industrial laundry automation badge

35+ Years Innovation

Over three decades pioneering laundry automation excellence

Fortune 1000 trusted partner certification badge

Fortune 1000 Partner

Trusted automation provider for major corporations worldwide

24/7 support excellence certification badge

24/7 Support Excellence

Round-the-clock technical support for uninterrupted operations

Transform Your North Carolina Laundry Operation Today

Connect with our automation specialists to learn how Softrol can reduce labor costs, increase productivity, and optimize your facility. Get a customized consultation and ROI analysis for your operation.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 770-974-2700 You can also send us a quick email at pds@softrol.com